What is the 2-hour arrival window?

by Dan - October 19, 2018

We have an “arrival window” of 2 hours to account for the unpredictability of traffic, parking, and previous bookings taking longer than expected. For reference, about 90% of the time your cleaner(s) will arrive in the first 15 minutes.

 

 

If it is extra important that the team be there at a certain time, let us know and we are happy to work with you on this. You can also book earlier in the day (11AM and earlier) so you know your team will not have any jobs prior to yours – this will increase the likelihood of them being there on-time.